Saturday, February 18, 2017

NEW DAY, NEW COMPUTER!

I took in my laptop on Feb 11 as a number of keys were not working properly. They told me that I could go online to the manufacturer to fix it or they charge $75/hr to check it out. So I took it home and did just that but didn't get any satisfaction. I took it back that Monday and said - you can look at it and see if you do anything and I will pay. Well...it turns out I had a warranty (which so happens to expire next month Mar 20/17)! Now it became their cost! 

They sent me home with it a few days later but the same day, the same thing started happening again - although I could use some of the letters off and on - then not at all again. So I took it back. 

Now it was Saturday (again). The tech just happened to be there (it was his day off) and he told me to leave it there and he would look at it again to see if there was some small thing he could do, otherwise he would have to order a new keyboard which would be another week. I left it. He said he would call me on Monday to give me the low down.

So, Wed I called to find out what was happening (no call from the tech). The new guy said they had till Thurs to fix it as they have a 5 work guarantee plan. He should call me by then or they would have to get me a new computer. Yikes! who knew! He called back a few minutes later saying that it was '5 working days' so that meant they had till Friday! No problem, just fix it I said.

Friday afternoon they called to say they could't get a keyboard for this unit. So...looks like I have a new laptop. Only thing is I will have to reinstall all my programs. Thankfully, I did do a backup of all my documents and photos. But, now I have to remember all the programs I had on there to do that. Also, need to find where I put all those software disks etc.

A little computer knowledge is dangerous. I have my new computer. In the long run, I think it will be better. I certainly like the new keyboard. Much more sturdy and not so fussy! It has a little red dot in the middle of the keyboard which I am getting used to - not so distracted as I first was! I have begun setting up my printer and also my google connection etc. It's amazing how many passwords you accumulate! My biggest challenge is going to be downloading the Office program, Norton and then reloading my stored data. I can only hope that it all will work together for good!

My new laptop has Windows 7 so all seems to be working so far. It actually printed to my wireless HP printer too. I must be doing something right though I can't tell you what it is! A few days ago, my husband bought a new printer for his desktop because his old Dell printer was not working. It turned out to be the identical printer that I have also which really throws a wrinkle into listing my printer as they both say the same thing. Wouldn't you know it. The day before he bought this new printer, I successfully connected him to the home office network for his documents to be printed off my upstairs printer. Now he has the same printer downstairs and as I am trying to set up my new laptop upstairs, I thought for sure there would be problems. However, so far...so good!

My new laptop is a lenovo. Never heard of it. But...I love the keyboard. Start with something positive and keep going!!  It's going to be a super day!

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